2ND LINE SUPPORT

Intec Select | South East London | GB

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information 2ND LINE SUPPORT - Intec Select below matches your qualifications.

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2nd Line Support Engineer - 3 Month Contract - £250 Per Day (Inside IR35) - South East London Overview: An excellent opportunity has arisen with an insurance company for Contract 2nd Line Support Engineer with a focus on providing 1st / 2nd Line support. The organisation is currently on premise but looking to move into Azure Cloud in the near future. Role and Responsibilities:

    The role is to provide 1st and 2nd line levels of technical support to the business, covering all areas of IT deployed within the company

    Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and face-to-face

    Take ownership of tracking and remediating security vulnerabilities within a given timeframe

    Administer the internal ticketing system and act upon requests for change and system access

    Diagnose a wide range of issues, from the user desktop environment to server applications

    Be able to spot potential technical vulnerabilities and suggest resolution

    Proactively monitor systems and take preventative measures to reduce system downtime

Essential Experience:

    Excellent experience with Microsoft technologies

    Active Directory and GPO administration

    Exchange administration

    Win10 desktop management using SCCM, WDS & WSUS

    Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations

    Experience in remediating vulnerabilities within a Microsoft environment

    2 years+ of 1st line technical helpdesk environment

    2nd line technical support experience

    Full driving license and

Desirable:

    Experience of working within a change control environment or financial institution

    Experience in virtualisation platforms such as VMware vSphere and ESX

    Exposure to cloud based environments, e.g. Azure

    Exposure to Microsoft Server 2012 - 2016

    Exposure to administration of telephony platforms

    Scripting ability with PowerShell

Contract Details:

    £250 Per Day

    Location: South East London (Flexible working options)

    3 Months Contract
2nd Line Support Engineer - 3 Month Contract - £250 Per Day (Inside IR35) - South East London

Information :

  • Company : Intec Select
  • Position : 2ND LINE SUPPORT
  • Location : South East London
  • Country : GB

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Post Date : 2025-01-22

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