Receptionist

The Role Days - Thursday and Friday 8.30 am - 1.00 pm Location - Braintree The Role As our Receptionist , you will be the first point of contact for our firm, setting the initial tone for clients and visitors. You will play a vital role in maintaining the client facing areas with regular checks throughout the day and after each meeting and be required to carry out walk arounds to ensure office space. As part of the Reception team you are expected to use a high degree of self-management, initiative, attention to detail and be able to multi task. The day to day:

• Greeting and welcoming clients
• Providing teas and coffees to clients and arranging catering where required
• Maintaining client facing areas with regular checks throughout the day and after each meeting
• Ensuring the meeting room is set up and has the correct items (i.e note pads, sanitizer, water bottles (if requested) and the correct number of chairs
• Coordinating meeting room bookings and managing which meeting is in each room
• Checking video conferencing works before meetings and logging into the systems
• Making sure the sign in book is completed
• Maintaining levels of stationery and providing accounts with order lists
• Sorting and scanning post, including recording hand delivered post, recorded deliveries and documents to be collected.
• Franking and taking the post to the post office each day (including recorded deliveries).
• Entering all contacts on to SOS, entering ID requirements and scanning in ID requirements as agreed
• Take messages for teams throughout the day
• Emptying dishwasher and cleaning the coffee machine

What experience do I need? This role will suit someone with excellent customer service that has previous reception/front of house experience ideally within a professional services environment. What skills should I have?

• Excellent customer service skills with an appreciation that first impressions count
• Great attention to detail
• Good communication skills
• Team Player
• Excellent organisation skills - self-sufficient and able to plan well for the day ahead.

• Proactive and attentive.

What are we offering?

• A supportive and relaxed work environment in an experienced and growing team - with a real opportunity to positively impact our recruitment strategy.
• 28 days holiday per year, plus bank holidays
• Medicash and Unum dental cash back schemes after 1 years service
• Life Insurance
• EAP and various other physical and mental wellbeing support services including virtual GP access 24/7
• Family friendly policies such as enhanced maternity and paternity pay plus, family events leave
• Company sick pay
• Cycle scheme

At Holmes & Hills we are proud to have a culture of sharing, collaboration and mutual respect. We are genuine, authentic and down to earth. We are passionate about what we do and how we do it and believe our Values demonstrate the quality and commitment we give to our many clients. These values run through the core of our firm and are fundamental to the development and progression of our 200 highly valued colleagues. We offer a benefits package that we believe gives all of our colleagues a bit of everything but in addition to these material benefits, we also offer the opportunity to work for a progressive, modern and inspiring law firm in a regional area that brings with it, the benefit of a good work/life balance, flexibility and family focussed and with genuine opportunity to progress and develop evidenced by our commitment to our Career Pathway and Training Pathway.

About us

Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 200 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients interests and support clients growth and development.

Working in partnership with businesses and individuals Holmes & Hills large team of legal experts work in partnership with individuals and organisations to provide them with truly proactive legal services through personal relationships. Acting as a trusted advisor to clients, we take the time to understand clients needs and objectives before delivering practical advice through a personal and accessible approach.

Independently recognised as a leading law firm

Holmes & Hills Solicitors is independently recognised by The Legal 500 and Chambers & Partners - two independent directories of the UKs top law firms - as being a leading supplier of legal services in the region.

These accreditations give our clients the confidence that the legal advice and representation they receive from Holmes & Hills is some of the best available.

Our clients range from established and growing businesses whose brands are recognised and sold around the world and local authorities across the region, through to families and first-time home buyers.